Return and Exchange Policy

We understand that when shopping online you may need to change sizes or return something so we try to make the process easy for you!

Returns must be postmarked within 30 days of the receipt of the order.  All merchandise must have the original tags and be returned in original unused condition.

Refunds may take up to 14 days to go through following the date TREND receives the return package.

For exchanges of Gloves and/or Shinguards, re-shipping will be free!

Return Instructions:

1. Please review the above policies.

2. Log in to your customer account here to submit a return request.  Print, complete and enclose the form found here: Return and Exchange Form

3. Using the original packaging, carefully pack your item(s) and send them back within 21 days of receiving your order.  Don't forget to include the Return Form!

4. Address the package to:

TREND Field Hockey (attn. Returns) 551 New Albany Rd. Moorestown, NJ 08057

 

All returns must include a completed return form.

Exchanges and returns are not accepted outside of the 30 day window

REFUNDS & PROCESSING

Refunds take approximately 21 days to process once received.  You will receive and email upon the completion of your refund or store credit.

Original shipping charges are non-refundable.

You cannot receive a refund on orders returned outside of the 14-day mark.

ADDITIONAL QUESTIONS

Have a question about your order not answered here?  Please contact us!